Suites Direct in Launceston

Bought a leather lounge suite only 6 months ago it was supposedly worth $5500, reduced to $2995!!
It has been the worst piece of furniture I have ever purchased!! Just devastated!! One recliner had completely broken to the point there is broken wood falling out of it, the other recliner sits on a terrible angle, all out of whack. 3 of the 4 recliners don't close unless you get out of the chair!! Feel like dumping it in their door and demanding a refund I am so upset and angry!!