Samuel Showcase Jewellers in Fountain Gate

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Samuel Showcase Jewellers 1

Samuel Showcase Jewellers

Shop 208, Fountain Gate Regional Shopping Centre
(03) 9704 7488
3 reviews of Samuel Showcase Jewellers

Got a bracelet from Sameal jeweler's Fountain gate it was to big so asked to get it resized, told me three days.
One week went by I called they said the guy was sick! Never bothered to call me to advise me that it will be longer.
Charging me $45 for it and waited a mouth for it! The old man assuming he is the manager has absolutely no people skills nor any respect for his staff or customers! Rude obnoxious human being!
I feel sick to know that someone like him can manage a business in Fountain gate.
I will never go there again I dont want anyone to buy me anything from there, I don't want my friends or my family to go there!
Please anyone don't go here!
Unless your prepared to be dissatisfied and disgusted.

The worst customer service ever, they just lied to me in order to make a sale, then two weeks later I'm still waiting for their call, I've been told a few times that the elusive call will come tomorrow.
I would never buy from them again.

Horrible customer service by older man, rude & arrogant. Unfortunately I was lied to when I asked if there was nickle present in the jewelry & have had a horrible allergic reaction to one of the chains sold to me!

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