Eminence Tiling in West End, Brisbane

I don't normally do reviews, however found this one very warranted.
Adam and his twin brother were hired to replace a perspex splashback in the unit we rent. During the removing of the perspex they damaged our stove, causing a chip in the side and a large crack through a quarter of the stove top. After coming out to inspect their work from my home office and how it was going, I pointed it out to them. He apologised and called out to his brother to advise, promised to rectify it but would need to order it as there were none in stock and it would come from Melbourne.
Thinking nothing of it, I emailed the real estate at the time when it happened. The twins were in our unit for over 7 hours, for a job that should of taken half that time, making me miss an appointment. I was contacted later by our real estate advising that they had said they didn't break it.
They straight out lied, instead of fixing the mistake they made and damage they caused. The whole time they were here, Adam was outside most of the time on his phone causing annoyance to our neighbour - his labour was approx. 2 hours of work.
It was obvious one of the twins was more honest and the other one just didn't want to foot the bill. I have photos from before the splashback was installed in the kitchen, plus I had an inspection 2 days prior that where photos were taken of the kitchen, and 2 separate witnesses from the night before and the same day - yet they have continued to lie to save face and to save $$.
Due to health reasons - I am not willing to deal with the stress of having to go to the RTA. I do not recommend Eminence Tiling, they are incompetent and liars. If I could give them a zero, I would.