Chris Watkins Furniture Transport in Youngtown, Launceston

My elderly mum's TV cabinet was significantly damaged when it arrived in Perth, from Launceston recently. We have waited 2 weeks for a response from Chris Watkins Furniture Transport for a request to compensate my mum a nominal amount towards the cost of replacing the cabinet. No response to date. Poor customer service Chris Watkins Fyrnuture Transport. This company truly doesn't care once your furniture has been delivered & they have their money