Boettcher Ian Motors in Bundamba, Ipswich
Boettcher Ian Motors
After purchasing a new car from Ian Boettcher my initial thoughts were WOW these people seems nice and wanted to help then... when we decided to purchase a vehicle through Ian Boettcher I was amazed with how difficult it was to receive a simple contract that wouldn't change each and every time and the total amount on a vehile that was a particular price...
Once this was settled my paperwork said I was receiving a 2014 model when manufacture was 2013 and on the rego this is what it stated. Okay so you may think that my bad luck had finished but this wasn't the case.
I had to go in for a thousand KMS service... gee wasn't that interesting with someone in there scratching my tinted windows and not only that I had to get some other things fixed which they said would be fixed then I got there and they said I would have to go back becasue they either didn't get the part or they didn't have time... on this dreadful vehicle! so I had to take it in AGAIN! 4th time lucky and they agreed that they did it. of course. you did and said they would fix it. so I took it in and what would you know!!!!!! they fixed it alright but a different tint that had nothing wrong with it... so NOW I had to wait again... until my 10,000 Service.
Had a service they said they fixed the tint, had a look at the tint and I think a child would have done a better job, not only is it bubbly but it also has scratches more now than ever before. Not only all of this but noone there knows how much a capped service is! They are rediculous.
I have wasted my time here and I am assuming will do in the future due to my warranty on the vehicle but at least I can still advise people that due to this and what I have been through that not one department in that building knows what they are doing!
NEVER AGAIN
Everyone I speak to agrees with the fact they will never go there. So many people walking around not doing anything! Rediculous. Yay go Boettcher Great company you have going!!!!!! NOT
P.S - If I was asked would you buy a car from Ian Boettcher my response would be - NEVER NEVER NEVER AGAIN even if it was the cheapest car ever seen.