Belmont Service Centre in Grovedale

They tested my car for RWC, only half day after, a horn button popup, four plastic legs on this button broken and gone. I went back and asked if they did this. A young guy said they did this and tried to glue it up, okay, they tried to hide the truth, I’m not easy to be angry, then I asked if they can fix this, he said yes and recorded my contact method, car type and the horn button position, he told me he will book one from the factory and ring me when it’s ready.
Month after month, same guy same word “wait”, okay. I can wait.

Today my tire flatted, I have their number so I went back again, an elder guy told me he can repair my tire in half an hour, good, then I mentioned the horn button by the way, I want to know how’s the booking status, friendly!
And this old man says “We don’t break anything, you go and find somewhere else” and threw my wheel back to me!
They kicked me off!!
They denied what they did about the horn button and refused to repair my tire!!
He knows I can’t argue with him because I’m foreigner. They even didn’t mention it in the RWC report, so I don’t have evidence!
Nice play!!