Bag & Sole in Subiaco

1 1
Bag & Sole 1
Products & Services:
Shoe Repairs
Luggage Repairs
Key Cutting
Computer Engraving
Watchs Batteries
1 review of Bag & Sole

Until today, I have never written a review before but felt I had to after the appalling way I was just treated at Bag and Sole.
I had my heels repaired and after wearing them 100m one of them broke. I took them back and explained the situation to the guy working there (really hope he isn't the owner!). He instantly got defensive and started saying it 'wasn't his fault'.
Despite thinking it shows poor workmanship that the shoe only lasted 100m I would have been fully prepared to pay for the repair again, at no point did I ask for it to be done for free. After fixing the shoe, he shoved it back at me and told me to 'never bother coming back again'.
I am still in disbelief that someone would treat a customer that way! Don't bother with the poor workmanship and terrible customer service at Bag and Sole - take your business somewhere else!

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